PHOENIX (3 on your side) – Facebook is the place for friends, family, and, unfortunately, sometimes fraud. “What we’ve seen is that these hackers and scammers are getting even more sophisticated, even more savvy,” Robert Traynham, a spokesperson for Facebook’s newly renamed parent company Meta, told 3 On Your Side. .
To protect your login information, create a strong and unique password, change your password regularly, enable two-factor authentication on your account, and enable login alerts.
“If you go to Facebook’s help center, or now Meta, you can literally turn on your login alerts where if someone tries to login from another computer or maybe from another phone that we don’t recognize no, we’ll let you know,” Traynham said.
It is also important that Facebook users only accept friend requests from people they know.
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“On Facebook and now Meta, in the inbox, we actually have a bot that pops up and says, ‘Hey, do you know this person? If, in fact, you don’t know this person, click here,’” Traynham says. “This will take you to the Help Center.”
But is it enough? 3 On Your Side asked if Facebook is doing enough to protect its users.
“We recognize that we’re not perfect, and we recognize that’s not our only problem,” Traynham said. “But we wake up every day, and obviously we think about it, and we think about ways to protect you, to protect your data and to protect your privacy.”
If your account is hacked, Facebook has a step-by-step online process to help you recover your page.
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