SNAPCHAT has recognized an active outage preventing users from logging in.
Most users report problems connecting to Snapchat while others have encountered complications with connecting to the server.
Thousands of users have reported issues with Snapchat’s login page to DownDetector.
It is currently unknown what is causing the problems for the social media platform, which has millions of users worldwide.
“We are aware of an issue preventing some Snapchatters from logging in”, Snapchat Support wrote on Twitter.
“Hold on tight, we’re investigating the issue and working on a fix!”
Users who are having trouble logging in this morning are advised by Snapchat Support to manually update the app by visiting the App Store.
Quit and reopen the app after updating.
If users are still getting rejected from the login page, visit the website and go to the section called “My Snapchats have disappeared”.
By pressing “yes” next to “still need help”, you can fill out a form with more assistance.
ScreenRant reported that an alternative method is to remove Snapchat and reinstall it – note that this strategy was not offered by an official Snapchat representative or in response to today’s blackout.
Snapchat was launched in 2011 as a photo sharing application with the disappearance of exchanges between friends.
The platform has expanded to include video news, avatars and recently announced a paid subscription program called Snapchat+.