United Arab Emirates: How to File a Leak Report Against an Employee

Dubai office staff working
Image credit: Clint Egbert/Gulf News

Dubai: Skipping work without notice can land you in serious trouble. The Ministry of Human Resources and Emiratization (MOHRE) issued an executive order this year detailing how employers can take action against employees who may be absent from work without notice.

According to Ministerial Resolution No. 47 of 2022, employers may file an Unexpected Work Abandonment (UWA) or flight report against a worker, provided certain conditions are met. What are these conditions and how can an employer lodge a complaint against an employee who is absent without notice?

Here is what the resolution says.

When can an employer file a complaint for a leak against an employee?

Pursuant to Article 6 of the resolution, titled “Registration of an Unexpected Work Abandonment (UWA) Report”, the employer may register an unexpected work abandonment complaint against a worker who is absent without just cause. for more than seven consecutive days, provided that the employer does not know where the worker is and is unable to communicate with him.

How do I file a leak report against a worker?

Before filing a report, an employer must have sufficient proof that a worker is absent from work. The employer will also need to provide an exit/entry report from the emirate’s immigration authority.

  • Copy of commercial license
  • work permit number
  • Exit and entry certificate issued by the General Directorate of Residence and Foreign Affairs (GDRFA) of the Emirate.
  • Electronic Signature Card – this is a card issued by MOHRE for owners of private establishments and Public Relations Officers (PROs) registered by MOHRE. According to the MOHRE, the electronic signature card is an identity card containing an electronic chip, which contains important data and the holder’s fingerprint. The card is used as an electronic signature to complete applications and transactions for the MOHRE website and mobile application.

Here’s how an employer or PRO can file an Unexpected Work Abandonment (UWA) report against an employee, through the MOHRE app:

  1. To access the service, the employer or PRO must scan their electronic signature card through the phone’s camera to log in.
  2. After scanning the card, the employer must then enter their full name, mobile phone number and work permit number.
  3. Then, they must attach the required documents, such as the professional license, and the GDRFA worker’s entry and exit report, to prove that the worker is absent.
  4. Once the documents are uploaded, the registration is done and the MOHRE will investigate. The employer will be informed by SMS at the end of the application process.

Can you cancel a leak report?

Article 7 of the Ministerial Resolution explains the situation in which a worker or an employer can cancel a UWA complaint. However, to have an action against a worker set aside, either party must prove that the employee was present at work or absent for seven days for a legitimate reason. For a detailed explanation of what the resolution says, read our article here.