ICICI bank accounts and credit card holders are experiencing online/net banking connection errors.
Also Read: SBI Website and YONO Mobile App Down, Frustrating Customers Trying to Log In
Popular downtime tracking site, DownDetector has also highlighted several areas across India including metros like Mumbai, New Delhi, Chennai, Bengaluru affected by this.
The nationwide downtime is preventing users from logging into their ICICI iPay mobile banking app, as well as browser-based online banking portals. In fact, the bank’s online card transactions cannot go through.
I too tried to make online payments from my card on e-commerce and food delivery sites, but the transaction was interrupted before I even reached the payment gateway page.
People have come online to Twitter to complain about the systems breaking down.
since 2pm here direct and titles absolutely not working including net banking, during market hours they show up due to periodic maintenance, i was totally screwed, once my order was executed i didn’t couldn’t place a cover order
— GANESH SHANKAR BSR (@bsr_gs) March 25, 2022
ICICI Bank online banking does not work both on the web and on the Android application.
Anyone else facing this problem?? I’ve had this problem for half an hour now…
— Srinath Chakravarthy (@csrinathin) March 25, 2022
Also Read: If You’re Having Trouble Finding A Working ATM, It’s Because The Banks Are Lazy Or Are Closing Them
People explained that the online banking app does not even allow users to log into their accounts, let alone allow them to transact.
#icicinetbanking #ICICIBank @ICICIBank_Care @ICICIBank The Imobile Pay application does not work due to an error arriving in the morning. This is the 4th time I say the same problem @ICICIBank_Care but no solutions. pic.twitter.com/gkiNR426Wu
— Kana (@KanaAKarmur) March 25, 2022
Many showed their frustration as ICICI’s customer service agents were also unreachable.
—Hasit Anjaria (@hasit108) March 25, 2022
ICICI net banking and App do not work. Unable to reach customer service as well. Pathetic service. @ICICIBank can you respond with ETA on the resolution?
— chaina Karmakar (@KarmakarChaina) March 25, 2022
There is no official statement or notification released by the bank at the time of writing this article.
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